Confirmation of booking
The payment of a deposit either by Credit Card, on-line, or a postal or bank payment directly to our current account will validate your booking:
Hotel Dalla Serra
Bank: Cassa Rurale di Rabbi and Caldes
IBAN: IT 93T0804235000000010310473
SWIFT-BIC: CCRTIT2T10A
Arrival:
Rooms will be available on the day of arrival at 3p.m. (15.00)
If your arrival is after 8 p.m. (20.00) please inform us.
If it is necessary to postpone your arrival a charge of 100% of the price of the entire stay will be made.
Departure:
Rooms must be vacated by no later than 10 a.m.
In case of hastened departure a charge of 100% of the entire stay will be made.
Payment:
Either by cash (preferred means) or by Credit card (VISA; MAESTRO; MASTERCARD; EUROCARD)
Cancellation:
Any cancellations should be in writing. For cancellations made 90 days before the arrival date the deposit will be refunded; Cancellations made after this time will result in the loss of your deposit.
In general we adhere to the regulations set by the EU with regard to the cancellation of hotel or travel bookings. If you should cancel a hotel stay or begin after the time agreed, or if you should leave before the agreed departure date, you will be invoiced for the entire period which has been booked or the amount already paid will be withheld
In the hope of being able to consider you amongst our best guests, if you require any further information please do not hesitate to contact us.